Privacy Policy
This Privacy Policy explains what information Get Wild ("Get Wild", the "Service", "we", "us", "our") collects, how we use it, and the choices you have. By using the Service you agree to this Policy.
1. Information we collect
- Account information — your email address, used to sign in and to contact you.
- Message content — the text of messages you send from your Garmin inReach and the AI replies we generate for you.
- Location — GPS coordinates included with a message by your inReach, when available. Location data reveals where you are; we treat it as sensitive.
- Scheduled-message preferences — any recurring briefings you set up (for example, a daily weather summary), kept until you cancel them.
- Device and technical data — a Garmin device/messenger identifier, the inbound address assigned to your account, message timestamps, and standard server logs (such as IP address) used for security and diagnostics.
2. How we use your information
We use the information above only to operate and protect the Service: to route your message to the AI assistant, to generate and deliver a reply, to maintain short conversation context, to show you your message history, to enforce monthly message limits, to secure the Service against abuse, and to communicate with you (for example, sending sign-in codes).
3. AI processing and live information
To generate a reply, the content of your message and your location (when present) are sent to Anthropic, our AI provider. Anthropic processes this data to return a response and, per its API terms, does not use data submitted through its API to train its models by default.
For questions that need current information — weather, wildfire activity, trail and road closures, and similar — the assistant uses Anthropic's hosted web search tool, which can issue search queries (potentially incorporating your coordinates) to third-party web search and content providers via Anthropic. We do not call those providers directly.
4. Service providers we share data with
We share data only with the providers needed to run the Service, and only as required to do so:
- Anthropic — generates AI replies and, via its hosted web search tool, retrieves live information from third-party web sources on our behalf (receives message content and location).
- Garmin — relays messages to and from your inReach device.
- Mailgun — relays the inbound email that carries your inReach message, and sends your sign-in code emails.
- Twilio — delivers and receives text messages for the SMS service (receives your mobile number and message content).
- Hosting and database provider — stores your account and message data so the Service can run.
We do not sell your personal information, and we do not use it for advertising.
5. SMS messaging and mobile data
If you opt in to Get Wild's SMS service, we collect your mobile phone number and your opt-in consent, and we process the messages you send and the AI replies we return. We use your mobile number only to operate the messaging service — to send a one-time verification code, deliver replies to messages you send, and respond to keywords such as STOP and HELP.
No mobile information — including your phone number, opt-in consent, or SMS data — is shared with third parties or affiliates for their marketing or promotional purposes. Mobile information is shared only with the providers needed to deliver your messages (such as our SMS carrier, Twilio) and only to operate the Service. You can opt out at any time by replying STOP; the full consent terms are on our SMS opt-in page. Message frequency varies, and message and data rates may apply.
6. Data retention
We keep your account and message data while your account is active. Recent messages are retained to provide conversation context and to show your history. When you delete your account, we delete your associated personal data, except where we are required to retain it by law.
7. Your rights and choices
You can request access to, a copy (export) of, or deletion of your personal data, and you can delete your account. To make a request, contact us at hello@getwild.ai. Depending on where you live, you may have additional rights under laws such as the GDPR or the CCPA; we will honour applicable rights.
8. Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children
The Service is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to this Policy
We may update this Policy from time to time. Material changes are reflected by the "Last updated" date above. Continued use of the Service after changes take effect means you accept the updated Policy.
11. Contact
Questions about this Policy or your data: hello@getwild.ai.